Transforming a reactive learning unit (Part 6) - It's time to work with other teams or units or department

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....you have to go to the mountain.

One way to transform your learning unit is by working with other units. You have to be proactive to find ways to work with them.

For example, 

----A new product has been developed and a campaign plan is ongoing. What can the learning unit do to be part of the product launch? Can the learning unit train staff or key retailers in an innovative way on  the new product and its features?


----What about a unit undergoing a restructuring? Can the learning unit help them through the change process?

-----  The sale team just hired 4 new sales executives and the manager desires a specialized training program for them. Can the learning unit design a simple and effective learning program for their successful integration into the sale team and also into the market where the company operates?

------The customer complaints have doubled in recent times and it has been brought up in the management team. What can the learning team do to improve customer experience and satisfaction?

-----The recent exit of staff  is worrisome and the HR team has been informed of a need to improve on employee engagement. What role can the L&D team play in improving employee engagement and reduce exit of staff?

------ Recently there have been complains about supervisors from the performance appraisals. What can the L&D team do to improve leadership competency across the organization without resorting to the usual classroom training?

------ Your organisation  recently completed  its HR competency framework and its implementation is about to commence. There are fears that it would not be accepted  by the employees. No one is thinking about the role of the L&D unit in the successful implementation. What can the L&D team do about this?

------Your organisation  is exploring the option of  job rotation as part of its skills development program and the L&D team has been consulted to develop a structure for the program to ensure that its objective of building skills is achieved. What are your thoughts?

There are many opportunities to work with other units but the learning team must explore that option and be proactive. You can leave your comments or send an email to bayus007@yahoo.com. I will be glad to hear from you.

B.................


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