Transforming a reactive learning unit or department (Part 5)

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I hope you all enjoyed my last write-up on transforming a reactive learning unit or department. Just a quick recap:

1st step - Identify the need for change
2nd step - Develop measurable training impacts. If you cannot see the impact, no one will.
3rd step - Come up with a knowledge, skill and attitude (KSA) inventory that is linked to the job role and business goals. 
4th step........here we go.

To transform your learning department or unit or team, you need to link your KSA to your learning initiatives. Enough of trainings for the sake of having training numbers or hours at the end of the year. For example a marketing role requires ability to develop business i.e. business development. This is crucial to the business growth and simply gaining new businesses. The marketing personnel should be able to identify business opportunities and develop proposal or approach clients with these solutions (services or products). How should they be trained in this crucial skill? The immediate response is a business development training right. What about a blended learning approach? First he or she requires good communication, good writing skills , good negotiation skills and ability to identify business opportunities to perform this role effectively.How would you go about developing a learning content combining both formal and/or informal learning methods? Put on your thinking cap.

What I'm about to propose may be hard work but it saves the day. You need to have learning offerings (note not training offerings) for each job role based on the required KSAs. Learning offerings because it is more than just attending a classroom or online learning session. It is a combination of on-the-job experience, job rotations, classroom training, working on specific projects, online trainings, coaching, mentoring ,reflection etc.

Once this is done (I mean the KSA linked to the learning offerings) and linked to the learning plan developed during the performance meeting, you will realize that people would appreciate the whole training plan and also will eagerly contribute to it.
5th step loading........................
It is not enough to read; do something about it.

For question, send an email to bayus007@yahoo.com or follow the blog learningclub7.blogspot.nl.


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