Transforming a reactive learning unit (Part 6) - It's time to work with other teams or units or department
....you have to go to the
mountain.
One way to transform your
learning unit is by working with other units. You have to be proactive to find
ways to work with them.
For example,
----A new product has been
developed and a campaign plan is ongoing. What can the learning unit do to be
part of the product launch? Can the learning unit train staff or key retailers
in an innovative way on the new product and its features?
----What about a unit
undergoing a restructuring? Can the learning unit help them through the change
process?
----- The sale team just
hired 4 new sales executives and the manager desires a specialized training
program for them. Can the learning unit design a simple and effective learning
program for their successful integration into the sale team and also into the
market where the company operates?
------The customer complaints
have doubled in recent times and it has been brought up in the management team.
What can the learning team do to improve customer experience and satisfaction?
-----The recent exit of staff
is worrisome and the HR team has been informed of a need to improve on
employee engagement. What role can the L&D team play in improving employee
engagement and reduce exit of staff?
------ Recently there
have been complains about supervisors from the performance appraisals. What can
the L&D team do to improve leadership competency across the organization
without resorting to the usual classroom training?
------ Your organisation
recently completed its HR competency framework and its
implementation is about to commence. There are fears that it would not be
accepted by the employees. No one is thinking about the role of the
L&D unit in the successful implementation. What can the L&D team do
about this?
------Your organisation
is exploring the option of job rotation as part of its skills
development program and the L&D team has been consulted to develop a
structure for the program to ensure that its objective of building skills is
achieved. What are your thoughts?
There are many opportunities
to work with other units but the learning team must explore that option and be
proactive. You can leave your comments or send an email to bayus007@yahoo.com.
I will be glad to hear from you.
B.................
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